Q&A Q&A Q&A Q&A
Who can I contact in case of problems during my trip?
We hope that you will not encounter any problems during your trip. If this unfortunately happens, we invite you to contact us directly so that we can assist you at best. You can contact us by phone at +33 (0)4 78 24 00 09 Monday to Friday from 9:30am to 12:30pm then 1:30pm to 6pm or by email at email@example.com.
Outside of the agency’s opening hours, another solution is to contact the tour operator in charge of your trip or to contact the representative of the trip on site.
We also invite you to find out about the various emergency numbers of the country which you are visiting so you can contact the local authorities if necessary. You can also, before leaving, write down the contact details of your embassy in the country.